COM2602, Integrated Organisational Communication, is a course offered by the University of South Africa (UNISA). This course focuses on the comprehensive study of communication within organizations, emphasizing the integration of various communication channels and strategies to foster effective communication within the workplace. 

Students will explore the theoretical foundations of organizational communication and gain practical insights into how communication influences and shapes modern organizations. Topics covered include internal and external communication, communication technologies, crisis communication, and strategies for enhancing organizational communication effectiveness.

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Assignment 1: Understanding Organizational Communication Models

• In this assignment, you can explore different communication models used in organizations, such as the Shannon-Weaver model, Berlo’s model, or the Transactional model.
• Discuss how these models can help in understanding the flow of information within an organization.
• Highlight the strengths and weaknesses of each model and how they apply to real-world communication scenarios.

Assignment 2: Communication Channels and Media

• Explore various communication channels and media commonly used in organizations, including face-to-face communication, emails, video conferencing, and social media.
• Discuss the advantages and disadvantages of each communication channel in different organizational contexts.
• Consider the importance of selecting the right channel for specific messages.

Assignment 3: Interpersonal Communication Skills

• Focus on the interpersonal communication skills that are crucial for effective communication within organizations, such as active listening, empathy, and assertiveness.
• Provide examples of how these skills can enhance workplace relationships and resolve conflicts.
• Discuss strategies for improving and developing these skills.

Assignment 4: Group and Team Communication

• Explore the dynamics of group and team communication in organizations.
• Discuss the stages of group development (forming, storming, norming, performing, and adjourning) and how they impact communication.
• Highlight strategies for facilitating effective group and team communication.

Assignment 5: Organizational Culture and Climate

• Examine the concept of organizational culture and climate and their influence on communication.
• Discuss how organizational culture can shape communication norms, values, and practices.
• Analyze the impact of a positive or negative organizational climate on employee communication and engagement.

Assignment 6: Communication Strategy Development

• Explore the process of developing a communication strategy for an organization.
• Discuss the importance of setting clear communication objectives, target audiences, and key messages.
• Provide examples of communication tools and tactics that can be part of a comprehensive communication strategy.

Assignment 7: Change Communication

• Focus on the communication strategies and challenges associated with organizational change initiatives.
• Discuss the role of effective communication in managing resistance to change.
• Provide recommendations for creating a change communication plan.

Assignment 8: Stakeholder Communication

• Explore the importance of communicating with various stakeholders, including employees, customers, investors, and the community.
• Discuss strategies for tailoring messages to different stakeholder groups.
• Highlight the significance of transparency and honesty in stakeholder communication.

Assignment 9: Leadership Communication

• Examine the role of effective communication in leadership within organizations.
• Discuss the communication styles and skills that are essential for effective leadership.
• Provide examples of successful leadership communication in real-world scenarios.

Assignment 10: Ethical and Legal Considerations

• Explore the ethical and legal considerations in organizational communication, such as privacy, confidentiality, and compliance with laws and regulations.
• Discuss the consequences of unethical communication practices.
• Highlight the importance of ethical decision-making in communication.

Assignment 11: Conflict Resolution and Negotiation

• Focus on strategies for resolving conflicts and negotiating within an organizational context.
• Discuss the role of communication in addressing conflicts and reaching mutually beneficial agreements.
• Provide examples of effective conflict resolution and negotiation techniques.

Assignment 12: Communication Research and Evaluation

• Explore the importance of research and evaluation in assessing the effectiveness of communication initiatives.
• Discuss methods for collecting and analyzing data related to communication outcomes.
• Provide recommendations for improving communication based on research findings.

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